Eliz London

Shop

Privacy Policy

Privacy Policy

At Elizlondon, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal details: such as your name, email address, phone number, billing and shipping addresses.

  • Payment information: including credit/debit card details (processed securely by our payment gateway).

  • Order history and preferences.

  • Website usage data: including IP address, browser type, pages visited, and interactions with our site (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your purchase or inquiries.

  • Send promotional emails or updates (only if you opt-in).

  • Improve our website, services, and customer experience.

  • Prevent fraudulent transactions and ensure website security.

3. Sharing Your Information

We will never sell, rent, or share your personal data with third parties except in the following cases:

  • With trusted service providers (e.g., delivery companies, payment processors) who help operate our business.

  • When required by law or to protect our legal rights.

All third-party partners are required to keep your information confidential and use it only for the specific service they provide to us.

4. Cookies

We use cookies to enhance your browsing experience and gather anonymous data on how our site is used. You can disable cookies through your browser settings, but this may affect certain functionalities of the site.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including legal and accounting requirements.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to certain conditions).

  • Withdraw consent for marketing communications at any time.

    To exercise any of these rights, please contact us at support@elizlondon.com.

7. Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. International Users

If you are accessing our website from outside UK, please note that your data may be transferred to and processed in our country of operation. By using our services, you consent to this transfer.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review it periodically.

10. Contact Us

Our full details are:

  • Full name of legal entity: Y&T Global Wellness Ltd.
  • Email Address: contact@ytglobalwellness.co.uk
  • Postal address: Unit 45 Axis Park, Manasty Road, Peterborough, PE2 6UP.